Frequently Asked Questions
Q: Is the first conversation free?
A: Yes. The first 20–30-minute discussion is free. Detailed plans are part of a separately agreed paid assessment; we sign an agreement only if you proceed.
Q: I am still in China. Can we talk remotely first?
Yes. We can first discuss your needs via WeChat or phone and coordinate with relevant partners when necessary.
Q: We are already registered or operating in Malaysia. Can we still work with you?
Yes. Depending on your project, we can help you liaise with local government agencies, suppliers and licensed service providers and follow up on agreed tasks.
Q: Will our information be kept confidential?
A: We handle your data under our Privacy Notice. A non-disclosure agreement can be discussed if needed.
Q: Can we use just one service?
A: Yes. Each of the six services can be engaged on its own or combined.
Q: Which areas do you cover?
A: We are based in Penang and mainly cover northern Malaysia (Penang, Kedah and Perak). Other areas can be arranged.
Q: Do you handle visas?
A: We do not process visas. Chinese citizens should check Malaysia’s latest entry rules for short business visits; work passes require a separate application. We can refer qualified providers.
Q: Can you guarantee government approval or a successful deal?
A: No. We assist with preparation and follow-up; authorities or business partners decide the outcome.
Q: Can you help us recruit staff?
A: We do not recruit directly. We refer licensed employment agencies.
